FAQ's about CANDLES

Can candle jars be recycled?

Yes! The candle jars can be recycled, either for some stationary or you can re-fill it. Below is the instruction details to prepare your jar for refilling.

With approx. 5mm of wax remaining, soak your ceramic candle jar in warm soapy water. Agitate wax until it dislodges and dispose.

Wash jar until clean and wipe dry. Remove new wax refill from all packaging and peel tape cover from bottom wick tab. Insert refill in to ceramic jar. Light wick and burn candle until melt pool reaches edge of jar. This ensures an even burn and prevents a cavity from forming.

Which candle wax is best for candles?

Soy wax is healthier than paraffin wax. It emits less soot and few toxins. Soy wax, a by-product of soybeans (not crude oil), is a more natural wax alternative. So when you light a soy wax candle, you can rest easy knowing it's better for your home's indoor air quality, keeping your family and pets safe.

The making of soy wax commences with soybeans from which the oil is separated. This oil is then purified to give pristine soybean oil which then goes through a process called 'hydrogenation', turning it into a solid.

Depending on the blend, there may be a small amount of vegetable botanical oils added to give the waxes their unparalleled characteristics and performances. These ingredients are processed under close supervision with careful regard for secrecy. Only a select few people know the actual ingredients.

 

What is the difference between soy wax and paraffin wax?

Soy wax and paraffin wax are both suitable for making container candles. Paraffin wax is the derivative of petroleum, made by removing the waxy substance from crude oil. It is one of the most popular kinds of wax used in candle making as it is very efficient at releasing the fragrance oil due to its molecular structure. Paraffin will maximise your scent throw. Soy wax was discovered in 1991 as a new and more natural alternative to paraffin wax. It is a 100% natural, renewable, non-toxic and biodegradable wax. It is a hydrogenated form of soybean oil. Soy wax is a softer wax that has a lower melting point and burns longer and at a cooler temperature than paraffin wax. 

 

Why candle tunnelling and how to prevent it?

Tunnelling usually happens because the wick isn't the right size or thickness to generate enough heat when lit to melt the candle's entire surface.

When burning your candle, allow the melt pool to burn completely to the edges each and every burn. This will help create a burn memory and prevent tunnelling.

Allowing your candle to have a melt pool of 1/4inch will maximize fragrance and an even burn pool. Trim your wick to at least 4mm to help prevent smoking and keep the burn pool clean. Before relighting your candle, ensure it has cooled and hardened completely before you trim your wick.

Burn your candle for no more than 2-3 hours as you can over burn a candle. Make sure your wick is 6mm before re-lighting your candle.

 

General Disclaimer: While every effort has been made to ensure accuracy and completeness, no guarantee is given nor responsibility taken by Twee. for errors or omissions in this information and Twee. does not accept responsibility in respect of any information or advice given in relation to or as a consequence of anything contained above. The above information is issued is for guidance only and we acknowledge that other important precautions may be applicable and that are not contained in this document. Therefore we take no liability for the information contained above in any way, shape or form and we recommend that you seek further information from the relevant authority.